Shipping Information


Shipping Information

  1. Delivery will only be provided to the shipping address provided by you.

  2. DEBSTREET ships according to the delivery timelines provided for each product via the third party delivery services.  We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.

  3. DEBSTREET does not assume any sourcing risk especially with reference to a purchase by description. DEBSTREET is only obliged to ship from existing stock or from stock ordered from suppliers.

  4. In some cases DEBSTREET will ship from its own production.

  5. In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which DEBSTREET cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by DEBSTREET.

  6. DEBSTREET reserves the right to cancel the contract should delivery fail beyond allowed attempts by the third party delivery partners, through fault of customer. Payments already made will be refunded or store credit will be given depending on the scenario.

  7. DEBSTREET asks you to immediately inform the deliverer and DEBSTREET as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help DEBSTREET to make its own claims against the supplier.

  8. All delivery times mentioned are applicable after confirmation of order from us. For Cash On Delivery orders, this is after we have called and confirmed the order from your end. All order confirmations must be completed within 72 hours. After this time period if order is not confirmed by customer, it is up to the discretion of DEBSTREET to cancel the order.

  9. For returns policies, please check our return policy section.

  10. Orders are packed and shipped on all weekdays except Saturday and Sunday and all statutory holidays.

  11. Orders placed on weekends and select holidays are processed on the next business day.

  12. If we are unable to process your order due to inaccurate or incomplete payment/delivery information, your order processing may be delayed additional business days.

  13. The orders might be delayed for delivery for reasons beyond the control of DEBSTREET.

  14. Delivery Time: 7-8 business days

  15. If you need help with your order, please write to us at care@debbstreet.com